Contact information
CONTACT INFORMATION
Last Updated: July 2026
We are always happy to assist you with your orders, products, shipping, or any other questions you may have.
If you need any assistance, please contact us using the details below.
COMPANY DETAILS
Brand Name
Kakus
Owned & Operated By
Kakus Biryani Private Limited
REGISTERED OFFICE
Shop No. 7,
Santkrupa Classics,
Jawalkar Nagar,
Pimple Gurav,
Pune – 411061,
Maharashtra,
India
CUSTOMER SUPPORT
Customer Care Number
+91 9922779972
Email Address
Website
CUSTOMER SUPPORT HOURS
Monday to Saturday
10:00 AM – 7:00 PM IST
Sunday & Public Holidays
Closed
We aim to respond to all customer queries within 24 business hours.
ORDER RELATED SUPPORT
For assistance regarding:
• Order Status
• Shipping & Delivery
• Tracking Information
• Damaged Products
• Missing Items
• Return & Refund Requests
• Payment Issues
Please mention the following in your email:
• Order Number
• Registered Mobile Number
• Full Name
• Description of the Issue
• Photographs or Unboxing Video (if applicable)
BUSINESS ENQUIRIES
For:
• Distribution
• Retail Partnerships
• Modern Trade
• HoReCa
• Corporate Gifting
• Franchise Opportunities
• Media & Press
• Collaboration Requests
Email:
GRIEVANCE OFFICER
In accordance with applicable Indian laws, customers may contact our Grievance Officer for complaints relating to products, services, website usage, or privacy concerns.
Grievance Officer
Kakus Customer Support
Phone
+91 9922779972
Address
Shop No. 7,
Santkrupa Classics,
Jawalkar Nagar,
Pimple Gurav,
Pune – 411061,
Maharashtra,
India
We will acknowledge your complaint as soon as reasonably possible and aim to resolve genuine grievances within 15 business days.
SOCIAL MEDIA
Stay connected with Kakus for new launches, offers, recipes, and updates through our official social media channels.
OUR COMMITMENT
At Kakus, we are committed to providing:
• Premium Quality Products
• Safe Food Packaging
• Honest Customer Service
• Fast Support
• Secure Shopping Experience
• Continuous Product Improvement
Your trust means everything to us, and we appreciate every opportunity to serve you.
Thank you for choosing Kakus.