WE'RE HERE TO HELP
CONTACT US
Got a question about your order, our products, or anything else? We're always happy to help.
CUSTOMER SUPPORT
Reach out any way you like — our team is ready to help you out.
Support Hours
Monday – Saturday, 10:00 AM – 7:00 PM IST. Closed on Sundays & public holidays. We aim to respond within 24 business hours.
ORDER RELATED SUPPORT
For order status, shipping & delivery, tracking, damaged products, missing items, return & refund requests, or payment issues — email us at hello@kakus.store and we'll sort it out fast.
hello@kakus.store
Please include in your email:
Order Number
Registered Mobile Number
Full Name
Description of the Issue
Photographs or Unboxing Video (if applicable)
BUSINESS ENQUIRIES & GRIEVANCES
Business Enquiries
For distribution, retail partnerships, modern trade, HoReCa, corporate gifting, franchise opportunities, media & press, or collaboration requests, reach out to us.
hello@kakus.store
Grievance Officer
In accordance with applicable Indian laws, you may contact our Grievance Officer for complaints relating to products, services, website usage, or privacy concerns. We aim to resolve genuine grievances within 15 business days.
Kakus Customer Support
Email:
hello@kakus.store
Phone:
+91 9922779972
Address: Shop No. 7, Santkrupa Classics, Jawalkar Nagar, Pimple Gurav, Pune – 411061, Maharashtra, India.
OUR COMMITMENT TO YOU
Premium Quality Products
Safe Food Packaging
Honest Customer Service
Fast Support
Secure Shopping Experience
Continuous Product Improvement
Your trust means everything to us — thank you for choosing Kakus.
Email Us
+91 9922779972